GRAND CRU: Service Industry Professional Programs

WINE WIZE for Service Industry Professionals takes the fear out of wine elevating your wine program.

Elevating Service Excellence through Wine Education

Service Industry Professional Programs

Unlock the secret to exceptional service and elevate your hospitality game with WINE WIZE Service Industry Professional Programs – where every pour tells a story and every sip enhances the guest experience.

What Sets Us Apart

Our programs are tailored to provide practical knowledge that aligns seamlessly with the needs of restaurants, bars, hospitality organizations and event planning professionals. By incorporating WINE WIZE into your training curriculum, you can offer your team foundational insight into:

01

Wine Essentials for Service Professionals

Perfect for service industry newcomers and seasoned professionals alike, this program covers the fundamental principles of wine service, including wine styles, varietals, basic tasting techniques, and food pairing basics.

Investing in your team’s professional development through wine education shows that you value their growth and success. The result? A positive work environment, leading to higher employee satisfaction and retention.

02

Mastering Wine Service and Guest Experience

Designed for those looking to take their service to the next level, this program delves deeper into wine knowledge, focusing on advanced service techniques, sommelier insights, hospitality best practices, and creating unforgettable guest experiences.

03

Beverage Program Development

Ideal for restaurant managers, event coordinators, and hospitality professionals involved in beverage program management, this program provides the tools and strategies needed to develop and optimize wine lists, create unique beverage experiences, and maximize profitability.

Sample Program Outline:

Wine Training & Consultation Sessions

Full day availability to deliver customized training session guilding on relevant, informative and immediately applicable wine related topics selected from:

– What Makes Wine Wine
– Let’s Taste
– A Variety of Varietals
– Pop A Cork

Program includes 1:1 or small group consulting sessions to deep dive topics with individuals, leadership groups or other target audiences for personalized skills training.

Interactive Skills Challenges

WINE WIZE leverages interactive quizzes, word clouds, polls and other tools to ensure participant engagement is at an all time high. These tools also allow content to be tailored to the specific audience in real time.

Want to test the knowledge of your participants? Customized course quizzes are available to align your goals with program outcomes.

Wine Related Experience

Creative experiences for participants to apply content can be incorporated into any training event. Course educators work with event coordinators in advance to align experiences to organizational goals. Experiences are fun and meaningful ways to ensure course content becomes second nature.

Elevate Your Customer Experience

WINE WIZE understands that in the fast-paced world of hospitality, foundational wine knowledge is essential for providing exceptional service. Our specially curated wine training programs are designed for chefs, restaurant wait staff, servers, event coordinators, bartenders, restaurant managers, and hospitality industry professionals who strive for excellence but may not be pursuing formal wine certification.

WHO ELSE CAN BENEFIT?

Restaurants:

Our wine education programs are designed to equip your team with the knowledge and skills they need to excel in the competitive world of wine sales. From basic wine fundamentals to advanced tasting techniques, we offer customized training tailored to your business needs.

Hospitality Organizations:

By positioning your business as a hub of wine knowledge, you attract enthusiasts and connoisseurs alike. Offering your team wine education demonstrates your commitment to quality and expertise, enhancing your brand reputation in the eyes of customers.


Wine Bars and Wine Retail Outlets:

Educated staff can engage customers more effectively, guiding them through the wine selection process with confidence and expertise. By sharing their knowledge, your team can build trust and loyalty, turning first-time buyers into repeat customers.

WHY CHOOSE WINE WIZE?

Expertise:

Led by seasoned wine educators with a passion for making wine knowledge accessible and enjoyable.

Flexibility:

Our programs can be customized to suit the specific needs and goals of your organization or event.

Tangible Impact:

Equip your professionals with skills that go beyond the boardroom, fostering lasting connections and leaving a lasting impression

Book your Professional Program today!

Ready to uncork the potential? Invest in wine education today and watch your business thrive. Contact us to learn more about our programs and how we can support your success.

Your organization, clients and colleagues will thank you, and so will their taste buds!

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